Privacy Policy

This Privacy Policy explains what information is collected and why it is collected. After all you have always full control of your data and can view, modify, or delte all your data anytime.

Depending on your use of the loxal website and its products, two types of information is collected: personal data and non-personal data.
Personal data, as defined in GDPR, or "Personally identifiable Information" (PII), as also used in US privacy law and information security, is any information, either alone or combined with other data, that may be used to identify, contact, or locate you as an individual.
Non-personal data is information that cannot be used or combined with other information to identify or contact you. E.g. browser settings, search queries, and statistical data involving the use of Page Finder website.
Different types of information are collected depending on your actions:

  1. When you integrate Page Finder into your website
  2. When you log in to access your Page Finder dashboard
  3. When you simply browse this website

I am using Page Finder as a search engine on my site. What data is collected from my users?

As a data controller who processes your visitors data on your behalf, we are permanently ensuring that our operations are executed in accordance with GDPR requirements. To do make sure, your privacy is and stays protected, we keep track of following:

  1. Technical and organizational measures taken by our infrastructure provider (ISO/IEC 27001 certified)
  2. Quality compliance certificate of our infrastructure business partner issued by the German certification body TÜV Rheinland
  3. Technical and organizational measures taken by us as a contractor of our infrastructure provider
Here is an overview of the information sent to our servers when users interact with Page Finder on your site:
User's search query
Search queries provide the core of your search analytics. When you know what your users look for, you can adjust your search settings and your site content to help them find what they need. This information is aggregated in your dashboard and Google Analytics (when you choose to integrate it) and is not personally identifiable. It is stored until you delete your account with Page Finder.
User's IP address
To ignore logging from certain users (eg. your own team) and to prevent spam and abuse techniques (eg. blacklisting an IP address used for a malicious attack). It is stored for 14 days for blocked IPs.
All communication between your website user and our server is encrypted and secured via SSL.
No personal information about your users is stored on our servers.

What data is collected when I am using the dashboard?

When you register on our site, subscribe, or save information in your profile, we only collect personal information that you provide us voluntarily.
By signing up for a trial period, you automatically create a user account for Page Finder, and you are asked to provide some personal information, such as your:

We use this information for the following purposes:
  1. To set up your account and let you access it. Domain name (= your siteID) and password create a unique combination that you will use to log into your dashboard.
  2. To better understand our clients. For example, knowing your country and domain name specifics, helps us better prioritize our development tasks to keep our service evolving.
  3. To send out service and transactional emails including invoices, payment confirmations, service outage notifications, password reset forms.
  4. We might also use your email address to share with you our new features and important updates (about once a month). If you do not want to receive any news emails from Page Finder, you are free to unsubscribe at any time (by using the link in the email footer).
Once you are logged into the dashboard, you can manage, update, or delete your personal information under your Profile settings. If you choose to delete your account, all associated information will be erased.

Payment

All transactions are processed by our payment provider Stripe. All sensitive information, such as credit card number, expiration date and CVC/CVV are securely provided directly to Stripe and are never saved or stored on our servers.

What data is collected when I am visiting Page Finder website?

When browsing our site, reading our documentation or watching the video materials, you automatically send us your non personal data, such as your device's IP address, referring website, what pages you visited, when and through which browser. We use this aggregated, non personally identifiable data for the following purposes:

What are cookies and what are they for?

Cookies are small text files sent to your browser by a website you visit. These files contain information about your interaction with the site, like your preferred language and other settings. This makes your next visit easier, login faster and our site more useful to you. Cookies are important and make using the web a much smoother experience. We use this information for the following purposes:

  1. To help us remember and process your actions in the dashboard
  2. To assist you in registration, login, and your ability to contact us or provide feedback
  3. To help us analyze your use of our service and aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future
  4. To assist us with our promotional and marketing efforts

What if I disable cookies in my browser?

If you turn the cookie setting off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly. You will not be able to log into your dashboard.

Protecting your information

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via SSL. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal data. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Sharing your information

Page Finder does not sell, rent, trade, or otherwise transfer any personal data with other parties without your consent. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

CalOPPA - California Online Privacy Protection Act

In compliance with CalOPPA, this policy is stating exactly what information we collect and who we share it with.

COPPA - Children Online Privacy Protection Act

We do not market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States. We understand these principles and implement them to protect your personal information. We have also updated the existing breach management and communication process to comply with GDPR.

Should a personal data breach occur and if it is likely to put our users' privacy at risk, the following actions will be taken: